• Support

  • General enqiries: +27 (0)21 418 3823

  • Online shop enquiries: +27 (0)10 590 8973

  • Technical support: FAQs

  • Email: support@aquarium.co.za

The Two Oceans Aquarium is open to the public in accordance with the most current government regulations.

Please visit our main website for important information about your visit.

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Opening hours

The Two Oceans Aquarium is open from 09h30 to 18h00 Monday to Friday, and from 09h00 to 18h00 on Saturdays, Sundays and Public Holidays.

Notice to customers

In order to comply with new regulation brought forward by the Payments Association of South Africa, the Two Oceans Aquarium online shop has added 3-D Secure to the payment process.

3-D Secure is an added protection that prevents your credit card from being used fraudulently and in turn protects us from the misuse of your credit card. All this means is that after you hit checkout, your bank will perform an additional security measure before your purchase is processed.

We are aware of certain issues facing customers trying to make a payment. If you are having an issue with the new payment process, please review the help offered by your bank:

Beyond these steps, if you are unable to make any progress, please contact our support +27 (0)10 590 8973 (support@aquarium.co.za) and we will do what we can to assist you.

Many thanks for your continued support,
Two Oceans Aquarium