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- Open 365 days a year from 09h30 until 18h00
*Watch our main site for seasonal changes
- I&J Ocean Exhibit – 12h00 and 14h00
- Penguin Exhibit – African penguins daily at 11h30 and 14h30
Notice to customers
In order to comply with new regulation brought forward by the Payments Association of South Africa, the Two Oceans Aquarium online shop has added 3-D Secure to the payment process.
3-D Secure is an added protection that prevents your credit card from being used fraudulently and in turn protects us from the misuse of your credit card. All this means is that after you hit checkout, your bank will perform an additional security measure before your purchase is processed.
We are aware of certain issues facing customers trying to make a payment. If you are having an issue with the new payment process, please review the help offered by your bank:
- ABSA bank
- First National Bank (FNB)
- Standard Bank
- Search using Google (or your preferred search engine) for "[YOUR BANK NAME] 3D secure" for any further help
Beyond these steps, if you are unable to make any progress, please contact our support +27 (0)21 418 3823 (firstname.lastname@example.org) and we will do what we can to assist you.
Many thanks for your continued support,
Two Oceans Aquarium